Most Frequently Asked

Upon obtaining permission, we store account information when users choose to create an account. In the absence of such permission, information is not stored or saved unless required for processing a submitted order, including relevant details such as billing and shipping information, along with the ordered products.

It's important to note that we do not retain credit card information for security reasons.

The involvement of trusted payment gateways such as PayPal and Shopify ensures the safety of your shopping funds. You can shop with confidence, knowing that we prioritize the security of your online transactions.

If you require a change to the shipping address, please reach out to us, and we will assist you in making the necessary adjustments. Feel free to contact us for further assistance with any changes or returns.

For most regions in the Americas, Europe, and Southeast Asia, you can expect your order to arrive within 7-15 working days. In the case of other countries and regions, the delivery timeframe is typically 10-20 working days.

Your satisfaction with your purchase is our priority. Rest assured, we are committed to safeguarding your interests effectively. Any questions occurs you are very welcome to contact us.